The Waterloo Community Capacity Building project led by Inner Sydney Voice aims at providing social housing tenants, local residents, community and government workers with resources, knowledge and concepts to engage successfully and productively in the Waterloo redevelopment consultation process led by Land & Housing Corporation (LAHC).

In other words, the aim of the project is to help the community by assisting with tools and resources that people feel they might need in order to participate efficiently in the elaboration of a long term urban planning and urban design vision for the area.

To achieve this goal, Inner Sydney Voice has organised workshops, site visits, informal morning and afternoon teas and various other activities over the last 6 months.

This section of our website is here to provide resources for those who couldn’t attend or wish to go further and explore more in-depth concepts related to urban planning, urban design and urban public policy. We also upload online discussion materials and information that have been distributed during workshops and information sessions for those who were not able to physically attend.

This page is regularly updated with more resources so do not hesitate to come back regularly and see what is new!

We hope that you find those resources useful.

You can contact Thomas Chailloux the Capacity Building Project Worker for Waterloo on email at or by phone Monday to Thursday on (02) 9004 2449.

Community Discussions videos

Wondering what the workshops that we organise to get ready as a community to participate in Waterloo Master Planning look like?

Have a look at those videos!

“Would Waterloo be a better community if it was more socially mixed?” – Redfern Town Hall – Wednesday 17th May

“Universal Design – How do we create more accessible and inclusive places?” – Salvation Army HQ on Chalmers St – Thursday 20th July

Social Mix Resources

“Social Mix” refers to the diversity of levels of income, tenure and social class in a given neighbourhood. For a vast array of reasons, the term is often used in public policies to refer to the introduction of more middle class households/homeowners/private tenants in an area with a high proportion of social housing dwellings. “Social Mix”, or “integrated communities” are part of the current housing policy of NSW Government for urban renewal areas, as described in “Future Directions for Social Housing in NSW” policy document.

Is Waterloo already a mixed community? Why does the government want to change it?
Does academic and scientific literature supports the supposed benefits of “socially mixed” communities produced as results of urban renewal?

These resources should help you make up your own mind.

“Social Mix” Workshop – Information Booklet

Going Further – Recommended readings list

Master Planning for non-planners Resources

This map selected from the Telopea Master Plan, released in February 2017, shows the strategy to be implemented for land use. A Master Plan contains many maps such as this one to define key steps to implement the overall strategy.

Master Planning is a process that aims to create a long term plan or vision for a neighbourhood and a community. The Master Plan is a comprehensive plan that focuses mostly on the build environment. It is not a statutory document and doesn’t have any legal value. However, in the case of Waterloo, the Master Plan will be the basis for changes in the planning controls and production of Development Control Plans (DCP). These changes in zoning and planning control will then assist in delivering the vision and strategy of the Master Plan.

It is therefore essential that you have your say about the future of Waterloo during the Master Planning process!

The Master Planning process of Waterloo redevelopment includes many opportunities for residents to have their say and influence the outcomes of the redevelopment. Inner Sydney Voice encourages Waterloo Estate tenants and local residents to participate in workshops run by government as part of Waterloo Master Planning and to push for what they believe should be integrated in the Master Plan.

The resources below come from the “Master Planning for non-planners” workshop ran by Inner Sydney Voice in May and June 2017.

Planning for non-planners – How does planning influences the way we live, work and play – PowerPoint Presentation

NSW Planning Framework – PowerPoint Presentation by Pr. Peter Phibbs from University of Sydney

Understanding Master Planning in Waterloo’s context – PowerPoint Presentation by Pr. Peter Phibbs from University of Sydney

Resources about Density

What are the advantages and challenges related to high density neighbourhoods?
How do we make high density neighbourhoods great places to live, work and play?

Amongst other things, “Density done well” includes green spaces, a diversity of uses and people, and good connectivity and infrastructure.

Those resources aim to give information about what makes a high density area a nice place to live, or not.
Best practices in planning and designing high density neighbourhoods are often referred to as “Density done well” in Sydney.

Density Done Well workshop – Debriefing document

Making Great Places: Sean Macken’s presentation

Making Great Places – Committee for Sydney Discussion Paper

Living well in greater density – Hazel Easthope presentation

“Shall We Dense” – Video from a conference held in Melbourne

Resources about Urban Design

The design of New Road in Brighton by Gehl Architects contributed to a 93% decrease in traffic and 62% increase in pedestrians.

As opposed to architecture which focuses on the design of individual buildings, urban design deals with designing and shaping groups of buildings, at a larger scale. Through the Master Plan, an integrated urban design approach will shape what it will be like to live, work, rest and play in the future Waterloo.
Urban Design is an inter-disciplinary subject that uses elements from many other disciplines but the bottom line is quite simple.

It’s about making places and spaces that are nice for everyone to use and sustainable.

The resources below are a good start to learn more about urban design.

Centre for Global Humanities – Conference with Thomas Fisher: Designing our way to a better world – YouTube Video

Better Placed – Government Architect NSW – Policy on NSW Government Approach to better design

Happy City: Transforming our lives through Urban Design – Charles Montgomery
Book donated by Inner Sydney Voice for Waterloo residents available at Future Planning Centre, Resources Section.

Listen to Charles Montgomery talk about the Happy City Experiment below!

If you prefer to read, the articles below contain excerpts of the book or mentions similar themes and concepts.

Secrets of Happy Cities – The Guardian

Why We’re Sometimes Kind Without Reason – The Atlantic

Fixing Broken Neighbourhoods – Slate

On the Sunny Side of the Street – enRoute Magazine 

How Urban Design influences how many friends you have – Fast Company

These Neighbours Tore Down their Fences and Incredible Things Happened – Fast Company

Walmart, An Economic Cancer in our Cities – Salon Magazine

Resources about Universal Design

Universal Design is a range of ideas and practices that makes places and buildings more inclusive and easily accessible for everyone, including older people as well as people with and without disabilities. The idea is to make things easy to use for everyone regardless of level of ability.

The design of these stairs allows for access for people with and without disabilities, people who are temporarily less mobile (pushing a pram, a trolley, people on bikes), all while providing plenty of space for informal seating!

So far, it is part of the government commitments for Waterloo redevelopment that all new social housing buildings will meet the Silver level of universal design standards. The Silver level is the first level of the standard, before Gold Level and Platinum Level.

You can see what every level of universal design entails in Liveable Housing Design Guidelines from Liveable Housing Australia.

The Seven core design elements of the Silver Level can be found page 13 of the document. Basically, the Silver level allows universal access to the building, essential amenities on ground floor and reinforced walls and stairways that allow for future adaptations of the dwelling adapted to its occupants’ needs.

If you would like to know more about Universal Design, visit the Centre for Universal Design Australia website.

This page is regularly updated with more resources so do not hesitate to come back regularly and see what is new!